This item is personalized with embroidery and personally designed for you. As a result, the processing time is between 10 - 15 (working days from Monday to Friday, excluding public holidays and holidays) if the item is in stock in the store/studio.

If you have any questions about the processing time, you can contact me by email caroline@carobhandmade.be or via the chat button on the webshop.

I'm happy to help you! Greetings Caroline

Shipping and returns

SHIPPING WITHIN BELGIUM

Shipping in Belgium is free from €50 at a Bpost collection point. Below €50 the shipping costs are €5.85.

You will receive a track & trace code by email when your package is ready to be shipped. The duration is 1-5 working days before the package is delivered. If the package is delayed by Bpost, I am not responsible for this delay.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

All items are made after ordering, because all items are personalized to your liking. This means it may take 2-3 weeks for items to be shipped. Handmade items have a processing time of 4-6 weeks. Everything is embroidered and handmade in Merchtem/Peizegem in my studio. Handmade in Belgium.

RETURNS

Personalized items cannot be returned or exchanged.

This item can be washed at 30 degrees on a gentle program. The article is not allowed in the dry cheese. Ironing is also allowed on the embroidery, preferably by steaming.

If you would like more information about the types of fabrics and/or the washing instructions for this item, go to the Washing Instructions in the webshop via this link.

If you have any questions about the washing instructions, you can contact me by email caroline@carobhandmade.be or via the chat button on the webshop.

I'm happy to help you! Greetings Caroline

Do you have questions about this article? Do not hesitate to contact me via the chat function or by email caroline@carobhandmade.be